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Upgrade Error: Unable to Join System 401 Authorization Required (Doc ID 2898589.1)

Last updated on SEPTEMBER 26, 2022

Applies to:

Oracle Communications Unified Assurance - Version to [Release]
Information in this document applies to any platform.


 When performing an upgrade from version 4 to version 5, users may see an issue related the inability to join system error with 401 Authorization required. The error will look like the example below:

Joining system at <FQDN>
!! ERROR !! Unable to join system: executeJoin failed: HTTP/1.0 401 Authorization Required
Connection: close
Date: Tue, 14 Sep 2021 23:08:59 GMT
Server: Apache
WWW-Authenticate: Basic realm="Assure1"
Content-Length: 0
Content-Type: text/html; charset=UTF-8
Client-Date: Tue, 14 Sep 2021 23:09:03 GMT
Client-Response-Num: 1
Client-SSL-Cert-Subject: /CN=<COMMONNAME> 
Client-SSL-Cipher: TLS_AES_256_GCM_SHA384
Client-SSL-Socket-Class: IO::Socket::SSL
X-Powered-By: PHP/7.4.14


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