Upgrade Error: Unable to Join System 401 Authorization Required
(Doc ID 2898589.1)
Last updated on SEPTEMBER 26, 2022
Applies to:
Oracle Communications Unified Assurance - Version 4.0.51.0.0 to 4.0.87.0.0 [Release 4.0.0.0]Information in this document applies to any platform.
Symptoms
When performing an upgrade from version 4 to version 5, users may see an issue related the inability to join system error with 401 Authorization required. The error will look like the example below:
Joining system at <FQDN>
!! ERROR !! Unable to join system: executeJoin failed: HTTP/1.0 401 Authorization Required
Connection: close
Date: Tue, 14 Sep 2021 23:08:59 GMT
Server: Apache
WWW-Authenticate: Basic realm="Assure1"
Content-Length: 0
Content-Type: text/html; charset=UTF-8
Client-Date: Tue, 14 Sep 2021 23:09:03 GMT
Client-Peer: 205.223.104.123:443
Client-Response-Num: 1
Client-SSL-Cert-Issuer: /C=<COUNTRY>/ST=<STATE>/L=<LOCATION>/O=<ORGANIZATION>/OU=<ORGANIZATIONUNIT>/CN=<COMMONNAME>
Client-SSL-Cert-Subject: /CN=<COMMONNAME>
Client-SSL-Cipher: TLS_AES_256_GCM_SHA384
Client-SSL-Socket-Class: IO::Socket::SSL
X-Powered-By: PHP/7.4.14
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |