FLISR Switching Step Does Not Fail During Automatic Plan Execution When SCADA Response With an Error
(Doc ID 2898991.1)
Last updated on SEPTEMBER 27, 2022
Applies to:
Oracle Utilities Network Management System - Version 2.5.0.1.0 to 2.6.0.0.0 [Release 2.5 to 2.6] Information in this document applies to any platform.
Symptoms
On : 2.5.0.1.0 version, Web Workspace
FLISR switching sheet plan is stuck during the automatic plan execution
In some cases, switching steps in FLISR switching sheets have remained in-progress during automatic execution, resulting in the associated switching sheet and DMS event status always displaying 'InProgress'.
NMS has two SRS rules that help the sheet transition to error state in the event of a timeout.
1) FLISR_PLAN_EXECUTION_TIMEOUT -- Maximum allowed for automatic execution of FLISR switching sheets. 2) DMS_SW_STEP_FAIL_RETRIES_WAIT_TIME -- Number of retries and wait time between retries before finalizing a SCADA.
It was observed that the sheet and event got stuck despite configuring these two rules at customer site.
The issue can be reproduced at will with the following steps:
Create a FLISR sheet
Automatically execute the sheet
Any failures should be reported as failed steps.
Changes
Cause
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