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RDC Onsite 5.4 Logon Error: 'Invalid Username And/or Password Specified' (Doc ID 2901761.1)

Last updated on APRIL 13, 2023

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.4.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
-------
While trying to login to RDC Onsite, users were receiving an error message such as :

“Invalid username and/or password specified”

Cause

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In this Document
Symptoms
Cause
Solution


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