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WHODrug Dictionary Load Fails with the Error "Failed to create Dictionary User. Verify the user doesn't exists" (Doc ID 2902492.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

Getting the below error when loading WHO Drug Dictionary B3 format:

WHODD version : SEP2022 B3 format.
ARGUS Version: ARGUS 8.2.3

 

Error on Pop-up Dialog:

Unhandled exception has occurred in a component in your application.
If you click Continue. the application will ignore this error and attempt to continue.

 

Error in Status Field of Dictionary Loader screen:

Ready ...10/06/2022 21:11:30: Begin Dictionary Loading
10/06/2022 21:11:30: Dictionary loading for: DBName: ARS1P010, DBUserName: AS_DBA_USER, DictionaryType: WHODRUG, Dictionary Format : B3, IsMedDRAJ: false, IsOverwrite: False, CurrentVersion: 2022-SEP, OverwriteVersion: , DictionaryUserName: WHO_B3_2022_SEP_USER, DictionaryTableSpace: USERS, DictionaryIndex: USERS, UserDefaultTablespace: USERS, UserTempTablespace: TEMP, DictionaryPath: E:\Dictionaries\whodrug_global_b3_sep_1_2022
10/06/2022 21:11:30: Retriving Dictionary Version Information From VersionFile.
10/06/2022 21:11:30: Dictionary Version From VersionFile: WHODRUG GLOBAL B3 September 1, 2022
10/06/2022 21:11:30: Extracting Dictionary CTL Files.
10/06/2022 21:11:30: Creating New Dictionary User.
10/06/2022 21:11:30: Contact your system administrator
10/06/2022 21:11:30: Exception occurred while loading dictionary - Rollback has been initiated.
Failed to create Dictionary User. Verify the user doesn't exists.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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