Unable To Reconcile Pay Instructions And FTs That Do Not Have The Exact Same Coverage Dates (Doc ID 2902656.1)

Last updated on DECEMBER 18, 2023

Applies to:

Goal

On : 2.9.0.0.0 version, ENV - Environment

Unable to reconcile pay instructions and FTs that do not have the exact same coverage dates

There will be cases when the enrollment or termination of a membership occurs mid-month. For such cases, Groups might still send the full month in the pay instruction file.
For example: The subscriber enrolls mid-month, July 15. The first billed period is July 15 to 31, 2022. The Group sends an instruction for the full month, July 1 to 31. The reconciliation process will not be able to match the instruction to the FT, and no adjustments are created.

Can an Enhancement Request (ER) be opened to add the ability to reconcile by matching only the month and year of the coverage period?
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.