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PSR Validation Error Number 31004 When Disconnecting Virtual Connection - Error Text = "<CA_VALUE_LABEL> is required based on the value of Type of Service: <NAME>." (Doc ID 2903654.1)

Last updated on OCTOBER 26, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.


A PSR validation error is received on a order to disconnect some services. The information indicates the error is related to the Custom Attributes data of the Virtual connection being disconnected. In the case reported here, the value is required and was present on the PSR order where the connection was "New" and placed "In Service".

Validation error text
Service Name              |  See this Tab/Link...    |  Error Number       |  Error Text                                                                                                                    

SIP Virtual Connection                                     31004                   Trunk Group Number (Multi) is required based on the value of Type of Service: SIP Metaswitch.


Image of validation error.

Image of connection's missing, required Custom Attribute value.


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In this Document

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