Auto Accept E2B Service is Getting Stuck / Running Very Slowly for one Reporting Destination
(Doc ID 2906196.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.1.2 and laterInformation in this document applies to any platform.
Goal
Auto Accept E2B service is not working intermittently.
Identified that incoming files from one reporting destination are causing an issue in the Auto Accept E2B process.
For example, a few lines below are causing delays in processing (Taken from the Interchange logs on Transaction Server - Typically C:\ESM\Logs:
The line
similarly another file
Note: These were large files with many Events and Products, so will take some time, this causes other reports pending Auto-Accept to effectively become 'stuck' behind these long-running auto-accept reports.
What can be done, so that other reports are not blocked by these long-running Auto-Accept cases?
Solution
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In this Document
Goal |
Solution |
References |