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Email Functionality Is Not Working In BOC After Job Completion (Doc ID 2906497.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.5.0 version, Business Operation Center

ACTUAL BEHAVIOR
---------------
Email Functionality is not working in BOC after job completion


EXPECTED BEHAVIOR
-----------------------
Email should send after job completion

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enabled the notification for the Email Functionality in BRM.
2. Schedule the Job in BOC
2. While scheduling the Job specify the email address in the "Notify when complete".
Still not receiving the Email from BOC.

Abbreviations :
BRM - Oracle Communications Billing and Revenue Management
BOC -  Business Operations Center

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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