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SIM Wavelink Mobile UI: Stock Count Selection Displays 'An unknown exception or error occurred within the application.' if Product Group and Schedule Description Contains Certain Special Characters (Doc ID 2906617.1)

Last updated on NOVEMBER 03, 2022

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

On SIM mobile UI, if there are multiple stock counts with special characters on the count's name, the handheld breaks the stock count screen and no stock count can be accessed.

ERROR
-----------------------
 An unknown exception or error occurred within the application.

Steps to Reproduce:

1. On Desktop make sure there are NO OTHER stock counts created with new/in progress status
2. Create a UNIT product group schedule for the current date with the following description: TÉSTE
3. Create a UNIT product group schedule for the current date with the following description: TÉSTE 2
4. On Handheld: Inv. Management > Stock Counts > Stock Count

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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