Credit Note Matched With RTV CNR Within Tolerance, Incorrect Accounts When CN Have No Detail.
(Doc ID 2907012.1)
Last updated on NOVEMBER 03, 2022
Applies to:
Oracle Retail Invoice Matching - Version 19.0.1 and laterInformation in this document applies to any platform.
Symptoms
On : 19.0.1 version, Other
ACTUAL BEHAVIOR
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Credit Note matched with RTV CNR within Tolerance, incorrect Accounts when CN have no detail.
EXPECTED BEHAVIOR
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Credit Note matched with RTV CNR within Tolerance, should posted with correct Accounts when CN have no detail.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create the RTV in RMS
2. Create the CNR or interface from RMS.
3. Create CN with no detail within the tolerance.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |