High Occurrence Of BAD LOGIN Error
(Doc ID 2907235.1)
Last updated on APRIL 07, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
In the could native production environment, getting high occurrence of PIN_ERR_BAD_LOGIN_RESULT errors.
The amount of replicaset for CM is increased to two and for DM-ORACLE to four. For more details refer the errors details pasted.
STEPS
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The issue can be reproduced at will with the following steps:
1. This is a production issue, not reproducible in test system
2. BAD_LOGIN errors are getting in following cases "
* During billing and invoicing execution
3. During webservice CSR activities (get and post request from CSR's)
What is the cause and how to solve these errors?
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |