My Oracle Support Banner

Web Services Reports 'HTTP Status 500 - Internal Server Error' When Access Under TomEE (Doc ID 2907415.1)

Last updated on NOVEMBER 07, 2022

Applies to:

Oracle Insurance Policy Administration J2EE - Version and later
Information in this document applies to any platform.


On : version, Web services

The development environment was initially running v11.3.1.6 with Web Services and accessing the service layer was successful.
The environment was then upgraded to v11.3.1.14 and that's when the environment encountered the 'HTTP Status 500 - Internal Server Error' .
The same environment was then upgraded to v11.3.1.17, the issue still persists.



HTTP Status 500 - Internal Server Error
Javax.servlet.ServletException: Servlet.init() for servlet [jax-ws] Threw exception.

SEVERE [main] org.apache.catalina.core.StandardContext.loadOnStartup Servlet [jax-ws] in web application [/PASJava] threw load() exception
at com.adminserver.web.helper.WSServlet.init(
at org.apache.catalina.core.StandardWrapper.initServlet(
at org.apache.catalina.core.StandardWrapper.loadServlet(
at org.apache.catalina.core.StandardWrapper.load(
at org.apache.catalina.core.StandardContext.loadOnStartup(
at org.apache.catalina.core.StandardContext.startInternal(

Catalina log:
13-Oct-2022 07:33:54.189 INFO [http-nio-8080-exec-4] com.adminserver.web.helper.WSServlet. Loading WSServlet from JAXWS-RI
13-Oct-2022 07:33:54.191 WARNING [http-nio-8080-exec-4] com.adminserver.web.helper.WSServlet. ClassNotFound exception while creating WS servlet ..
13-Oct-2022 07:34:03.733 INFO [http-nio-8080-exec-6] Filtering request path: appBanner/bannerInfo

The issue can be reproduced at will with the following steps:
1. Connect to OIPA Web Services.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.