Company Activity Screen Crashing While Loading Records
(Doc ID 2908640.1)
Last updated on NOVEMBER 10, 2022
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.2.8.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.2.9.1 version, Activity
During the loading of the Company Activity Screen,
the following messages appears.
ERROR
-----------------------
"asyncTaskExecutor-10" #120 prio=5 os_prio=0 tid=0x00007f0c79126800 nid=0x5817 waiting on condition [0x00007f0c289b1000]
java.lang.Thread.State: WAITING (parking)
at sun.misc.Unsafe.park(Native Method) - parking to wait for (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
at java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1067)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1127)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OIPA.
2. Go to Admin > Misc > Company Activity.
3. During the loading of the Company Activity Screen, the system crashes.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |