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Characteristic Type Update in Environment - Transaction Timed Out (Doc ID 2909101.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.9.0.0.0 and later
Oracle Utilities Framework - Version 4.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On: 22A version, Environment Related

Characteristic Type Update in CCS Environment - Transaction Timed Out

We are not able to add values to the Characteristic type which already has approximately ~2000 char values. On click of the Save button, the transaction is timed out. Please see attached screen snapshot. As CCS does not allow adding/updating data from the backend using SQL, we are able to create char data and it is a major show stopper for us. Please provide a resolution at the earliest.

Solution

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In this Document
Goal
Solution
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