The Print - PDF Option Does Not Work With Business Process Record Having Arabic Characters
(Doc ID 2909307.1)
Last updated on NOVEMBER 16, 2022
Applies to:
Primavera Unifier - Version 20.12.15.0 and laterPrimavera Unifier Cloud Service - Version 20.12.15.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Arabic language fonts is not working when printing a business process record in PDF format, while it is working with HTML print option fine with out any issues
EXPECTED BEHAVIOR
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Aribic character shows normally when Custom Print with PDF format
STEPS
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The issue can be reproduced at will with the following steps:
- Login Unifier
- Open a shell or project
- Select a business process record containing Arabic language fonts
- Click gear icon and Choose Print - PDF
- Observe wrong Arabic characters displayed
- Click gear Icon and Choose Print - HTML
- It shows the correct Arabic characters
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot print Arabic characters using Print -PDF option.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |