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Discount Sharing Is Not Working Due To Customer Sharing Lock On OCS (Doc ID 2909372.1)

Last updated on JANUARY 30, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Goal

On : 12.0.0.3.0 version

User have one discount sharing account. That account consists of 197 members.
While browsing, user is getting FUI error and at the same time in the ECE cache customer sharing lock are seen like below:

Any reason for this condition and how to resolve it?

Abbreviations :
OCS - Oracle Charging system
ECE - Elastic Charging Engine
FUI - Final-Unit-Indication

Solution

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In this Document
Goal
Solution


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