My Oracle Support Banner

P6 Web Services Shows FAILED_NOT_RESTARTABLE When Starting the Server in WebLogic (Doc ID 2910135.1)

Last updated on NOVEMBER 17, 2022

Applies to:

Primavera Web Services - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to use P6 Web Services the server will not start and the following error occurs.

ERROR
----------------------- 

Could not initialize index information for harvester data archive.
The store named "WLS_DIAGNOSTICS" has not yet been opened.

 

Full Error
----------------------
<Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason: Startup timed out>
<Notice> <WebLogicServer> <BEA-000365> <Server state changed to FAILED.>
<Error> <WebLogicServer> <BEA-000383> <A critical service failed. The server will shut itself down.>
<Notice> <WebLogicServer> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN.>
<Notice> <Log Management> <BEA-170037> <The log monitoring service timer has been stopped.>
weblogic.wsee.WseeCoreMessages logWseeServiceHalting
INFO: The Wsee Service is halting
<Warning> <JMX> <BEA-149513> <JMX Connector Server stopped at service:jmx:iiop://<HOST>:8206/jndi/weblogic.management.mbeanservers.runtime.>
<Error> <Diagnostics> <BEA-320076> <Could not initialize index information for harvester data archive.
weblogic.store.PersistentStoreException: weblogic.store.PersistentStoreException: [Store:280031]The store named "WLS_DIAGNOSTICS" has not yet been opened.
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.readRecord(PersistentStoreDataArchive.java:711)
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.recreateUnfinishedIndexPage(PersistentStoreDataArchive.java:641)
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.readIndexInfo(PersistentStoreDataArchive.java:560)
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.<init>(PersistentStoreDataArchive.java:385)
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.<init>(PersistentStoreDataArchive.java:343)
Truncated. see log file for complete stacktrace
Caused By: weblogic.store.PersistentStoreException: [Store:280031]The store named "WLS_DIAGNOSTICS" has not yet been opened.
at weblogic.store.internal.PersistentStoreImpl.schedule(PersistentStoreImpl.java:723)
at weblogic.store.internal.PersistentStoreConnectionImpl.read(PersistentStoreConnectionImpl.java:182)
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.readRecord(PersistentStoreDataArchive.java:706)
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.recreateUnfinishedIndexPage(PersistentStoreDataArchive.java:641)
at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.readIndexInfo(PersistentStoreDataArchive.java:560)
Truncated. see log file for complete stacktrace



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Shutdown P6 Web Services
2. Attempt to restart the server

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.