PROD CASE KEPT BEING LOCKED
(Doc ID 2913934.1)
Last updated on DECEMBER 15, 2022
Applies to:
Oracle Financial Services Enterprise Case Management - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
For some cases the option of resolution in the 'take action' menu of the case is not shown. As a result, the status can not be changed.
Cause
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In this Document
Symptoms |
Cause |
Solution |