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E2B Files To China Are Being Rejected (<!--G.k.5a Cumulative Dose To First Reaction (number)-->) (Doc ID 2914220.1)

Last updated on DECEMBER 08, 2022

Applies to:

Oracle Argus Safety - Version and later
Information in this document applies to any platform.


E2B Files to China are Being Rejected.

The error message is:

[G.k.5a- Cumulative dose (number) of first reaction] data type error”.

When decimal value is less than 1 (ex.0.1) in Total D0se to Primary Event field the numeric value '0' is omitted in the .xml file leaving only '.1' and thus the case returns a failed ACK as China requires to see the value '0.3' instead.

1. Open a Case Form > Products tab
2. Set the value for Total D0se to Primary Event field to be less than 1.  
(e.g. 0.1)
3. Schedule the E2B report and generate a draft
4. Check the XML data from E2B viewer.

The integer value: 0 is omitted causing the failed ACK to be returned from China authority.




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