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Clock Spinning Icon Shows After Password Reset In RDC (Doc ID 2914506.1)

Last updated on JANUARY 04, 2023

Applies to:

Oracle Clinical - Version 5.4.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
-------
After changing the password in RDC Onsite surround, the application hangs displaying clock spinning. Following are the steps:

1. Login to RDC Onsite
2. Hit 'Change Password' in the right upper corner.
3. Enter Current Password and New Password

User is able to connect to the application with the new password in a new session.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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