"Error 404--Not Found" Accessing MetaSolv Solution AppServer Runtime Information Page With http://{HostName}:{PortNbr}/main/getRuntimeInfo.do URL after 6.3.1.558 (Doc ID 2916661.1)

Last updated on MAY 30, 2024

Applies to:

Symptoms

MetaSolv Solution version 6.3.1.558

Unable to access the MetaSolv Solution AppServer Runtime Information page using the http://{HostName}:{PortNbr}/main/getRuntimeInfo.do link. Interestingly, the page loads properly using the .ACTION file extension instead of .DO. See below.

Recreation Steps

1. Install or upgrade to 6.3.1.558.

2. Start the application server.

3. Access the MetaSolv Solution AppServer Runtime Information page using the .DO and .ACTION file extensions and note the following behavior:
  
    (a) http://{HostName}:{PortNbr}/main/getRuntimeInfo.do       <= Page throws "Error 404--Not Found" error.

    (b) http://{HostName}:{PortNbr}/main/getRuntimeInfo.action  <= Page loads as expected.

Changes

Installed or upgraded to MetaSolv Solution 6.3.1.558 or higher.

Cause

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