Core Dump In Pin_cycle_fees (Doc ID 2917932.1)

Last updated on MAY 15, 2024

Applies to:

Symptoms

Core dump in pin_cycle_fees

Reproduction steps:

1. 2022-01-25 T0 8:39:30 I create an account with an effective date of 2022-01-01. It is a billinfo hierarchy with one parent account and one subordinate account.
2. Add service and product.
3. 2022-04-01 T1 0:00:00 Running pin_cycle_fees. Subordinate account has unbilled cycles, so charging triggers billing.
4. During billing, the system reports an error: "Parent not billed for the cycle subordinate accounts billed."  this is ok.
5. But then it throws a signal 11 from the op_subscription_cycle_forward() function

E Wed Apr 1 10:00:02 2020 <HOSTNAME> cm_biling:1818 fm_bill_utils_close.c:814 2:<HOSTNAME>:pin_cycle_fees:1808:-196084928:102:1665463294:2:root.0.0.0.2:::
fm_utils_close_bill error
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOTHING_TO_BILL:187>

<facility=0 msg_id=0 version=0>
Received Signal 11
#0 0xf776b425 in kernel_vsyscall ()
#1 0xf6d493e3 in __waitpid_nocancel () from /lib/libc.so.6
#2 0xf6cc9bee in do_system () from /lib/libc.so.6
#3 0xf6eafd5b in system () from /lib/libpthread.so.0
#4 0xf75f38c2 in printExceptionReport () from /app/portal/pin01/brm/BRM/lib/libcm_main.so
#5 0xf75eb018 in sigsegv_handler () from /app/portal/pin01/brm/BRM/lib/libcm_main.so
#6
#7 0xdd6fed1b in op_subscription_cycle_forward () from /app/portal/pin01/brm/BRM/lib/fm_subscription.so
#8 0xf768ce1b in first_op () from /app/portal/pin01/brm/BRM/lib/libcmpin.so
#9 0xf75e1e72 in cm_custom_ex () from /app/portal/pin01/brm/BRM/lib/libcm_main.so
#10 0xf75e2a94 in cm_custom () from /app/portal/pin01/brm/BRM/lib/libcm_main.so
#11 0xf75e4428 in cm_child () from /app/portal/pin01/brm/BRM/lib/libcm_main.so
#12 0xf75f3182 in mainThread () from /app/portal/pin01/brm/BRM/lib/libcm_main.so
#13 0x080487c4 in main ()

Cause

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