My Oracle Support Banner

RateManager Copying A Variable Causes Screen To Hang (Doc ID 2920072.1)

Last updated on JANUARY 19, 2023

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.6.0.0.0 version, RateManager

ACTUAL BEHAVIOR
---------------
RateManager Copying a Variable causes Screen to hang

Selective is experiencing a screen hang when copying a variable in 5.6.2 hf02
The screen hands showing 'Finding Dependencies' and the rotating O is not rotating. There are no errors in the IBFA Logs.


EXPECTED BEHAVIOR
-----------------------
Copying the variable should complete.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users do not get a message the variable copying is complete.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.