RMS PO Receiving BUG, All The Receive Qty Changed To 0
(Doc ID 2922914.1)
Last updated on JANUARY 23, 2023
Applies to:
Oracle Retail Merchandising System - Version 16.0.2 and laterInformation in this document applies to any platform.
Symptoms
On : 16.0.2 version, Other
RMS PO receiving, all the receive qty changed to 0, Only updated items should show zero qty but not all items.
STEPS
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The issue can be reproduced at will with the following steps:
RMS PO receiving BUG, all the receive qty changed to 0
For PO receiving, for the case of partial receiving,
1） Receive PO by item, press default receiving
2） Press Edit button to edit the unreceived items number to
3） Save and Close and complete the receiving
4） Then we check the receiving status of this PO, it will show that starting from the SKU receive with qty of 0, the below SKUs all shown as receiving as “0”, which is not operated in the above processes. In this case, as we receive the first SKU as 0, then the whole PO is received as 0
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |