Customer Search Requires A Min Of 4 Letters In 2.8 But 2.6 Performs Customer Srch Using 1 Lettr Also (Doc ID 2922944.1)

Last updated on JANUARY 24, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

In Control Central Search we have a Multi-Query Zone , which has Name & Address query type. In 2.6 this search zone is retrieving results even if we provide single character.
But in 2.8 its not retrieving results, having following validation attached in screenshot . Could you please confirm is it part of the 2.8 upgrade or bug ?

Solution

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In this Document

Goal

Solution

References

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Customer Search Requires A Min Of 4 Letters In 2.8 But 2.6 Performs Customer Srch Using 1 Lettr Also (Doc ID 2922944.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!