My Oracle Support Banner

In a Citrix Environment P6 (PVD) Professional Check Schedule Report Fails to Open When Internet Explorer Is the Default Web Browser (Doc ID 2923334.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 21.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In Citrix environment P6 (PVD) Professional Check Schedule Report Fails To Open when Internet Explorer is the default web browser.

STEPS

  1. Launch P6 (PVD) Professional
  2. Open any P6 project schedule
  3. From Tools menu select Check Schedule Report
  4. IE browser launches and opens Check Schedule Report
  5. Result: Check schedule report fails to open and IE crashes

EXPECTED BEHAVIOR

In Citrix environment P6 (PVD) Professional Check Schedule Report Opens successfully regardless of the User's default web browser setting.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.