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Outbound Quality Audit With Wrong Calculation (Doc ID 2923802.1)

Last updated on JANUARY 31, 2023

Applies to:

Oracle Retail Warehouse Management System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

In RWMS 16.0.2

Outbound Quality Audit with wrong calculation

When an outbound quality control is performed on the UI, after performing an outbound quality control on the RF, the system incorrectly calculates the adjusted quantity. The report is generated with wrong and negative values.

Scenario 1:
Have a distributed container with one item with 12 units (inner = 6)
Perform QC Outbound Audit in the RF and scan only one item (equivalent 1 inner).
The Outbound Quality Audit Report will be generated. The quantities in the report are correct.
After that, the user (the same or another user) decides to do the QC Outbound Audit in the RWMS and makes an adjustment of 6 units as well.
When the report is generated again, the quantities are incorrect.

Scenario 2 (Negative Value):
Have a distributed container with one item with 12 units (inner = 6)
Perform QC Outbound Audit and scan only one item (equivalent 1 inner).
The Outbound Quality Audit Report will be generated. The quantities in the report are correct.
After that, the user (the same or another user) decides to do the QC Outbound Audit in the RWMS and makes an adjustment of 5 units (less than an inner).
When the report is generated again, the quantities are incorrect and negatives.

Cause

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In this Document
Symptoms
Cause
Solution
References


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