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EDQ Webservices Cannot Be Reached (Doc ID 2923992.1)

Last updated on FEBRUARY 02, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce:

Step1: Open Web tester in EDQ

Step2: Scan a individual or entity name

Actual Behavior:

EDQ Web tester is throwing an error : Error contacting web service -Please check the service is running and configured to respond correctly

Expected Behavior:

EDQ Web tester to return a match without any error

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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