The Final Drill Down To The Dashboard Table View Shows a White Screen (Doc ID 2924110.1)

Last updated on JANUARY 31, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR

The final drill down to the dashboard table view shows a white screen.

Dashboards are built at various levels in the Prod environment that has drill downs built out. When you get to the final drill down within a dashboard as a table view, the dashboard just shows white space and no data.
All other drill downs before the table view work as intended. 

EXPECTED BEHAVIOR

The final drill down on the dashboard table view should show data.

The issue can be reproduced at will with the following steps:

1. Log into Prod Environment.
2. Proxy in as the user.
3. Navigate to Shell.
4. View Dashboard and select specific building to drill down.
5. Drill down to Details in a table view.
6. Notice it does not showcase data even though you can clearly see there is data.

Cause

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