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Critical Functionalities Missing From Role CM Analyst 1 Role In ECM 8121 (Doc ID 2924745.1)

Last updated on FEBRUARY 05, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


We have recently installed ECM 8121 along with FCCM. For our OC instance we want to use the restrictive license of ECM with FCCM.
It is written in the document that only CM Analyst 1 can be used for cases but several functionalities are missing from this role which were there in FCCM like creating manual cases, creating manual events, search historical events page, send email functionality.



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