5.6.2 Rate Manager Database Update for Reporting Not Working as Expected
(Doc ID 2924970.1)
Last updated on JANUARY 31, 2023
Applies to:
Oracle Insurance Insbridge Rating and Underwriting - Version 5.6.2.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 5.6.2.0.0 version, RateManager
INSBRIDGE / RateManager Issues
Production Environment
Worked previously
Financial impact - Low
No workaround available
critical process
Problem Summary
---------------------------------------------------
5.6.2 Rate Manager database update for Reporting not working as expected. Does not display a status after running the DB update script.
Problem Description
---------------------------------------------------
The 5.6.2 rate manager IBRM and IB_CLIENT database was refreshed from the 5.5. The RM update was ran for the IBRM and worked correctly. The IB_CLIENT worked as well. However, for REPORTING the database script update executes but there was no positive or negative response - "Current" was expected to show on the Status but there was no value.
Steps: Refreshed the 5.6 IBRM with an import from 5.5 IBRM. Used “Database Update” to execute update of IBRM and IB_CLIENT – both are OK. However, for “Reporting” the update function ran but it looks like it did nothing since the Status column shows blank afterwards.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |