My Oracle Support Banner

Copying Items In A Rate Manager Program Does Not Show Successful Completion (Doc ID 2925830.1)

Last updated on FEBRUARY 03, 2023

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version and later
Information in this document applies to any platform.


On : version, RateManager

Copying items in a Rate Manager program results in non-stop spinning

When copying a local algorithm or calculated variable, it will endlessly spin with "Finding Dependencies". Closing the pop-up and refreshing the screen seems to show that the copy succeeded. Not seeing a "Success" message would cause the user to not know if this action completed without errors.

Variable should copy with Success message

The issue can be reproduced at will with the following steps:\
1. Go to a program in Rate Manager's program explorer.
2. Open a program.
3. Right-click an existing calculated variable or algorithm, and choose "Copy", and confirm with the "Copy" button.
4. Once the "Finding Dependencies" popup displays, it does not seem to ever close on its own.
5. Close the window with the upper-right "X" button, and refresh the screen to see the copied item.

The issue has the following business impact:
Due to this issue, users cannot know when the variable is copied successfully.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.