Run Request - Extract data for Oracle Supply Chain Planning Cloud - Find That Related Party Sites are not Extracted into CustomerSites.csv (Doc ID 2929305.1)

Last updated on FEBRUARY 23, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When the Ship to Site and Bill to Site on Sales Order are corresponding to related party sites, Customer site details are not getting extracted to CustomerSites.csv

Also the Ship_to_site_code and Bill_to_site_code are incorrect in SalesOrder.csv for all the sales orders which use the above sites.

Due to this the sales orders are not getting loaded to cloud as the ship to site does not exist.


STEPS
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1. Launch Extract data for Oracle Supply Chain Planning Cloud.

NAV: Advanced Planning Administrator (R) -> /View /Requests /Submit a New Request - choose Extract data for Oracle Supply Chain Planning Cloud

2. Open ZIP file created by the process and verify that Ship_to_site_code and Bill_to_site_code are incorrect on the SalesOrder.csv

Cause

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