My Oracle Support Banner

Display Bug On "Functionnal Amount" Currency (Doc ID 2929457.1)

Last updated on FEBRUARY 25, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms



display problem observed in the "Transaction" tab of a case. In fact, in the table summarizing all the transactions contained in the case, we observe irregularities in the "Amount" column and more precisely for "Base" and "Functional Amount".
2 behaviours have been noted:


- 1) The currency is always indicated as "USD" whereas in the transaction details the amount sent was in a currency other than USD (see example in the screenshot "wrong currency displayed")
- 2) In other situations, the "Functional Amount" column is just empty (see screenshot "currency not displayed")


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.