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When Running Synchronizations from P6 to Unifier the Child Jobs Become Stuck and Other Jobs Have the Error "Failed due to time out" (Doc ID 2931324.1)

Last updated on FEBRUARY 27, 2023

Applies to:

Primavera Gateway - Version 20.1 and later
Primavera Unifier Cloud Service - Version 20.1 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to run synchronizations from P6 to Unifier in Primavera Gateway, the following error occurs.

ERROR
-----------------------
Failed due to time out


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run synchronizations from P6 to Unifier
2. Some jobs timeout and all other jobs are stuck in Pending.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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