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Account Term Not Displayed In Servicing->Summary Tab : Account Information Section (Doc ID 2931354.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Account Term not displayed in Servicing->Summary Tab : Account Information Section

Account funded successfully via Origination flow in application. Account term value also available in Accounts table however UI does not display value in Servicing->Summary Tab : Account Information Section.

EXPECTED BEHAVIOR
-----------------------
Account term should displayed in UI.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fund an account.
2. Open the same account in customer service
3. Verify the term in account information.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users having UI issue with related account information.

Cause

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In this Document
Symptoms
Cause
Solution


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