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Error: "The system could not process your request" When Opening Newly Created BP in Configuration Node (Doc ID 2933331.1)

Last updated on MARCH 15, 2023

Applies to:

Primavera Unifier - Version 22.12 and later
Primavera Unifier Cloud Service - Version 22.12 and later
Information in this document applies to any platform.

Symptoms

When opening a newly created Business Process (BP) in the Configuration node, the error below occurs.

ERROR
-----------------------

The system could not process your request. Logging in again may help in some cases

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log in to  Unifier as an Administrator
  2. Navigate to Company Workspace (Admin Mode) --> Configuration --> Business Processes
  3. Open the affected BP by double-clicking
  4. Open the configuration for the BP in the log by again double-clicking.

Cause

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In this Document
Symptoms
Cause
Solution
References


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