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File Upload Fails with Error: 'File Manager is not accessible' for SSL Enabled DFM When Accessed to Agile Web Client from Chrome Using Non SSL URL (Doc ID 2933971.1)

Last updated on MARCH 09, 2023

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Unable to upload file from SSL enabled Distributed File Manger (DFM) running on the internal network with below error in File Upload Manager window when using Chrome and accessed to Agile Web Client using non SSL URL:


Error

Error
(When hovering the mouse cursor above this, see the message "File Manager is not accessible" in the tooltip)




Facts


Steps

The issue can be reproduced at will with the following steps:

  1. Launch Chrome, and login to Web Client using non SSL URL: http://{node_base_servername}.{domain_name}:{port}/Agile/PLMServlet
  2. Go to My Settings, and go to Preference tab. Make sure the Preferred File Manager is pointing to DFM
  3. Go to Attachment tab, and Add a file
  4. File Upload Manager window shows up. See the file upload process fails with "Error"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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