No Attachment Received for Scheduled UDR Sometimes Even Though Auto-Mail as Attachment to Users and Groups Is Selected (Doc ID 2934468.1)

Last updated on MARCH 14, 2023

Applies to:

Symptoms

---------------
The attachment is missing for the scheduled UDR run sometimes


EXPECTED BEHAVIOR
-----------------------
It is expected the attachment should come with email for UDR


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login Unifier
2. Open Company Workspace
3. Navigate to Template
4. Grant the permission, and check Auto-mail as attachment to users and groups under schedule tab
5. Update the shells with this template
6. Notice despite being the same user, sometimes the recipient is an email address and sometimes a user name. If the recipient is an email address, you can also check that there is no attached file.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.