Agile Web Client Shows the User Name of the User Who Has Logged in Before When Logged in with Different User after Closing Web Client from the Browser (Doc ID 2934704.1)

Last updated on JANUARY 24, 2024

Applies to:

Symptoms

Actual Behavior

Web Client shows the user name of the user who has logged in before when logged in with different user after closing Web Client from the browser

Expected Behavior

Web Client to show the user name of the user who is currently logging in.

Steps

The issue can be reproduced at will with the following steps:

1. Launch browser, and access to Web Client URL: http://{server_name}.{domain_name}:{port}/Agile/PLMServlet
2. Give user name of User A, and its password, and log in
3. See you can login to Web Client, and username shows admin
4. Close Web Client by clicking on X button on the browser
5. Now access to URL: http://{server_name}.{domain_name}:{port}/Agile/default/login-cms.jsp
6. Give user name of User B and its password
7. See you can login to Web Client, but the user name shows that of User A.
   
   

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.