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Time Based Discount Behavior In BRM 12 (Doc ID 2935037.1)

Last updated on MARCH 15, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.4.0 version, Subscription Management

ACTUAL BEHAVIOR
---------------
Post BRM upgrade(7.5 PSx to 12 BRM PS4) the discount is showing different behavior.

For cycle_end_t, it is not giving prorated discount, but giving discount for whole month.
 
Also, cycle_end_t, usage_end_t, purchase_end_t is setting to end of billing cycle automatically on applied cycle fees.

EXPECTED BEHAVIOR
-----------------------
It should give the prorated discount amount and cycle_end_t, usage_end_t, purchase_end_t should set to end of prorated date or end date of purchased discount .


STEPS
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The issue can be reproduced at will with the following steps:
1. Created account and service
2. Purchased product and eligible 6 month discount
3. Purchased discount on 22-JAN-23 and discount end_t set as 22-JUL-23.
4. Applied cycle fees and on each month and billed each month (01 Feb, 01 Mar, 01 Apr, 01 May, 01 Jun, 01 Jul)
5. On 01-Jul-23 bill,
- expected behavior : Charges for full month (01-Jul-23 to 01-Aug-22), and prorated discount (01-Jul-23 to 22-jul-23)
- actual behavior : Charges for full month (01-Jul-23 to 01-Aug-22), and full discount (01-Jul-23 to 01-Aug-23)

Also, cycle_end_t, usage_end_t, purchase_end_t is setting to 01-Aug-23 automatically on applying cycle fees instead of leaving the date as it is.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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