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The User Cannot View the Projects Using the Visualizer (Doc ID 2935371.1)

Last updated on APRIL 10, 2024

Applies to:

Primavera P6 Professional Project Management - Version 20.12.11.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The user opens the visualizer application but the list of projects does not load.

EXPECTED BEHAVIOR
---------------
The Visualizer should be able to read the data from P6.

STEPS
---------------
The issue can be reproduced at will with the following steps:

  1. Open Visualizer
  2. Login
  3. Observe the behaviour.

Cause

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In this Document
Symptoms
Cause
Solution
References


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