Unable to Edit a User - The following exception has occurred: Database Error has occurred. Please Contact your System Administrator. (Doc ID 2935421.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2 and later
Information in this document applies to any platform.

Goal

When an administrator user attempts to edit an existing user the following error message appears:

Also, it is not possible to view Error Log under [Utilities] > Log > Error Log because the following error appears:

Solution

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In this Document

Goal

Solution

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Unable to Edit a User - The following exception has occurred: Database Error has occurred. Please Contact your System Administrator. (Doc ID 2935421.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!