Error ACK Created After Importing ICSR Using EMA R3 Profile (Doc ID 2936138.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Information in this document applies to any platform.

The imported ICSR does not populate in (menu) Reports > ICSR Pending after importing it using EMA R3 message profile.

Instead, the imported ICSR appears with failure status in (menu) Reports > Processed ICSR and then Argus generates error ACK.

However, there is no details in ACK <acknowledgementDetail> so it is unknown why this ICSR importing failed.

Steps:

Import ICSR (xml) using EMA R3 message profile

** Note that this reporting destination does not have the auto-accept ICSR settings in Codelist: reporting destination
Go to (menu) Reports > ICSR Pending
The imported ICSR does not display
Go to (menu) Reports > Processed ICSR
Select "Failure" in the "Import Status" filter and press the [Retrieve] button
Imported ICSR displays with "Failure / Errors" status
Argus generates error ACK which is ACK.B.r.6 (CR) and ACK.A.4 (AR).
The text in ACK <acknowledgementDetail> contains only warning/comments message . Thus it is unknown why this ICSR importing failed.

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In this Document

Symptoms

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