SIM Fails Shelf Replenishment, Customer Orders, Late Sales When Using CHILD ITEM/Barcodes
(Doc ID 2936165.1)
Last updated on JULY 18, 2023
Applies to:
Oracle Retail Store Inventory Management - Version 16.0.3 and laterInformation in this document applies to any platform.
Symptoms
SIM is not recognising Child Item as Item when the user send POSTransaction (except SALES), Shelf Replenishment, Customer Orders and Late Sales.
STEPS
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Shelf Replenishment
1. Load POSTransaction through WSDLs using child item
2. Create Product group as Shelf Replenishment
3. Create Shelf Replenishment from Inventory Mgmt
4. Check the result
Late Sales during Stock Count
1. Create Product group
2. Create Product Group Schedule
3. Process Stock Count and take Snapshot
4. Process POSTransaction through WSDL (Item/Barcode)
4.1 Barcode (reservation_type: NO_VALUE, transaction_code: SALE)
4.2 Item (reservation_type: NO_VALUE, transaction_code: SALE)
5. Check the data goes at pos_transaction and stock_count_sale (Item/Barcode)
6. Compare the above table data when the item is "Item" or "Barcode"
Customer Orders
1. Run StoreFulfillmentOrderService Request in Soap UI (ITEM)
2. Process POSTransaction through WSDL (Item/Barcode)
2.1 Barcode (reservation_type: WEB_ORDER, transaction_code: ORDER_FULFILL)
2.2 Item (reservation_type: WEB_ORDER, transaction_code: ORDER_FULFILL)
3. Check the data goes at pos_transaction table (Item/Barcode)
4. Check the pos_transaction_log table (Item/Barcode)
5. Compare the above table data when the item is "Item" or "Barcode"
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |