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Error When Using SIM Ticket Auto Print (Doc ID 2937789.1)

Last updated on MARCH 27, 2023

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

Error when using SIM ticket auto print

When you are trying to use SIM auto ticket print functionality, the application returns an exception, after you press the enter button the application will stop with unhandled exception error.
 
ERROR
-----------------------
2022-07-06 18:05:30,532 WARN core.WirelessExceptionManager - handleException(): Wireless exception, ItemTicketDefaultFormatConfirm
null


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1-Main-Menu: option 5-Ticket Print
2-Ticket: option 1-Auto Print
3-Ticket: Enter the print quantity
4-Ticket: Select Print Event Type
5-Ticket: Enter the number of days from today to generate the printing

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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