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Null Pointer Exception Error After Editing Item Dimensions Data (Doc ID 2938380.1)

Last updated on MARCH 30, 2023

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

RMS Null pointer exception error after editing item dimensions data

Steps to reproduce:
---------------------------
1. Tasks -> Items -> Manage Items.
2. Enter some Item and click on 'Edit' button.
3. More actions -> Suppliers -> Countries of Sourcing.
4. Under Dimensions section pick some row and edit dimensions like length, gross, net.
5. Click 'Save and Close' button on Item Supplier Countries form.
6. Click 'Save and Close' button on Item Suppliers form.
7. Null pointer exception error is raised (see attached screenshot and log from RMS server).

Cause

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In this Document
Symptoms
Cause
Solution


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