Data Load Schedule fails with 'Error while fetching Job Schedule. Err: null' (Doc ID 2938578.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Data Management Workbench - Version 3.3 and later
Information in this document applies to any platform.

On Oracle Life Sciences Data Management Workbench (DMW) 3.3 version,

After upgrading from DMW 3.2, when attempting to access "Dashboards"/"Data Load Schedule",
the following error occurs:

ERROR
-----------------------
"Fetching Data Load Schedule
500-Internal Server Error. Error while fetching Job Schedule. Err: null"

The following error is generated in DMW WebLogic server log:

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Upgrade DMW 3.2 to version 3.3.

2. Login to DMW.

3. Go to "Dashboards"/"Data Load Schedule".

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In this Document

Symptoms

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