Credit Note Request Status Moved To Posted
(Doc ID 2939044.1)
Last updated on MARCH 31, 2023
Applies to:
Oracle Retail Invoice Matching - Version 16.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 16.0.3 version, Posting
After voiding a Credit Note Request (CNR) and running reimposting, you observe it moves to 'posted' status
You expect the status should be in APPRVE / MTCH
The issue can be reproduced at will with the following steps:
1. Create a credit note request.
2. VOID the credit note request.
3. Run the posting batch.
4. CNR is getting moved to 'Posted' status - which is not expected as CNR is not a financial document.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |