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Credit Note Request Status Moved To Posted (Doc ID 2939044.1)

Last updated on MARCH 31, 2023

Applies to:

Oracle Retail Invoice Matching - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 16.0.3 version, Posting


 After voiding a Credit Note Request (CNR) and running reimposting, you observe it moves to 'posted' status
 You expect the status should be in APPRVE / MTCH


The issue can be reproduced at will with the following steps:
  1. Create a credit note request.
  2. VOID the credit note request.
  3. Run the posting batch.
  4. CNR is getting moved to 'Posted' status - which is not expected as CNR is not a financial document.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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