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Billing Care : Balance Summary Does Not Load For Account With Large Number Of Bills/bill Units (Doc ID 2939711.1)

Last updated on APRIL 05, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.4.0 version, Billing Care

For a very large accounts customer get below error in bill-unit-summary call. You have many accounts in PROD with more than 25k bills and more than 500 bill units and agents are not able to see balance summary or even open newsfeed since newsfeed is displayed along with Balance summary container.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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